Provisioning Engineer (CCNP)

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Posted On:
Closing On:
Thursday, 14th September 2017
Thursday, 30th November 2017
Location: Johannesburg
Duration:
Travel:

Job Description:

To provide quality project based on the implementation of technical solutions to all customers for Converged networks.

Design solutions to meet complex customer network requirements and act as an escalation point to resolve complex provisioning solutions.

Interact fluently and successfully with customers to extract technical requirements and details.

Manage all technical aspects of a Converged Network infrastructure, including IP networking, WAN connectivity, Telco related problems, Router configurations, Firewalls, DNS, servers, ICP/IP, MPLS,VOIP, QoS at an escalation level.

To provide a high level, high quality service provisioning role to Vodacom Business corporate clients, in the Client Services Operations Centre [CSOC]

Hands and feet support to resolve PSTN technologies (PRI,E1,SS7,SIP,Number Porting) and data issues

Knowledge of IP Networks, e.g. MPLS VPN’s, VoIP Security, VoIP Gateway Management, VoIP Endpoint Devices, Session Border Controller

Project engineering support for new projects

Manage and respond to all provisioning network events – internally and externally and reporting back to relevant parties on fixes and best practise resolution processes

 

Preferred Skills:

A relevant IT diploma or B Degree in Information Technology Technical Engineering in Computer Science essential

At least 5-8 years’ experience of which 5 years must be within a complex IP Routing and switching environment of which 3 years must be with a known Service Provider.

OR

Grade 12 and a valid CCNA, CCNP and optional CCIE Cisco certification

At least 8 years’ experience of which 6 years must be within a complex IP Routing and switching environment of which 3 years must be with a known Service Provider.

Knowledge of ISP Technologies, Broadband and Access solutions

Knowledge of MPLS networking as well as VoIP and Hosted Solutions

Understanding of IP/GSM/Telecommunications/ICT Industry

GSM network and Converged technology knowledge advantageous

Excellent client management skills  

core values

About Us

three6five is a team of IP Networking experts with a wealth of experience to provide any enterprise or Internet Service Provider (ISP) the assistance they require to build, improve and manage their IP networks.

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